Privacy policy

Last Updated: June 2026

At RimThread, we respect your privacy and are committed to protecting your personal information.

1. Information We Collect

We may collect the following information:

  • Personal information: name, shipping address, billing address, email address, phone number
  • Order information: products purchased, order history, payment details (processed by third parties)
  • Technical information: IP address, browser type, device information, cookies

2. How We Use Your Information

  • To process and fulfill your orders
  • To communicate with you about orders, shipping, and customer service
  • To improve our website and customer experience
  • To send marketing communications (you may opt-out at any time)
  • To comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share information with:

  • Third-party service providers (shipping carriers, payment processors, email services)
  • Legal authorities when required by law

4. Cookies and Tracking

We use cookies to enhance your shopping experience, analyze website traffic, and personalize content. You can manage cookie preferences through your browser settings.

5. Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

6. International Transfers

Your data may be transferred to and processed in the United States and China. By using our services, you consent to such transfers.

7. Your Rights

You have the right to:

  • Access, correct, or delete your personal information
  • Opt-out of marketing communications
  • Request data portability (where applicable)

To exercise these rights, please contact us at service@rimthread.com.

8. Children’s Privacy

Our website is not intended for children under 18 years of age.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Email: service@rimthread.com
  • Phone: +1 (214) 744-9378
  • US Warehouse: 222 W 45th St, New York, NY 10036
  • China Factory: No. 17 Kangwang South Road, Shipai Town, Dongguan, Guangdong 523330, China