Shipping policy
Last Updated: June 2026
We are committed to providing fast, reliable, and affordable shipping services to our customers worldwide. Please read the following policy carefully.
1. Shipping Costs & Thresholds
- Free Shipping: Orders totaling $60 USD or more qualify for free standard shipping within the United States.
- Standard Shipping Fee: Orders under $60 USD will incur a flat shipping fee of $6 USD.
- Shipping fees are calculated automatically at checkout.
2. Shipping Methods & Delivery Time
| Shipping Method | Delivery Time (Business Days) | Cost |
|---|---|---|
| Standard Shipping (US) | 5–10 business days | Free over $60 / $6 below |
| Express Shipping (US) | 2–5 business days | Calculated at checkout |
| International Shipping | 10–25 business days | Calculated at checkout |
- Orders are processed and shipped within 1–3 business days.
- Business days are Monday to Friday, excluding weekends and holidays.
3. International Shipping
- We ship to most countries worldwide.
- International customers are responsible for all customs duties, taxes, and additional charges.
- Delivery times may vary due to customs processing.
4. Order Tracking
Once shipped, you will receive a tracking number via email.
5. Contact Information
For any shipping inquiries or support, please contact us:
- Email: service@rimthread.com
- Phone: +1 (214) 744-9378
- China Factory: No. 17 Kangwang South Road, Shipai Town, Dongguan, Guangdong 523330, China
- US Warehouse: 222 W 45th St, New York, NY 10036
We strive to reply to all messages within 24 business hours.
6. Important Notes
- Please ensure your shipping address is accurate. We are not responsible for delivery issues caused by incorrect addresses.
- We reserve the right to update this policy at any time.
Thank you for shopping with RimThread!