Shipping policy

Last Updated: June 2026

We are committed to providing fast, reliable, and affordable shipping services to our customers in the United States. Please read the following policy carefully to understand our shipping procedures, costs, and delivery timelines.

1. Shipping Costs & Thresholds

  • Free Standard Shipping: Orders totaling $60 USD or more qualify for free standard shipping within the United States.
  • Standard Shipping Fee: Orders under $60 USD will incur a flat shipping fee of $6 USD.
  • Expedited Shipping: Available for orders $66 USD or more with a flat fee of $9 USD. This service offers faster delivery for time-sensitive orders.

All shipping fees are calculated automatically at checkout based on the order subtotal before taxes and discounts.

2. Shipping Methods & Delivery Time

Shipping Method Delivery Time (Business Days) Cost
Standard Shipping (US) 5–10 business days Free over $60 / $6 below
Expedited Shipping (US) 2–5 business days $9 (orders $66 and above)

  • Processing Time: All orders are processed and shipped within 1–3 business days after payment confirmation. Orders placed after 6:00 PM PST will be processed on the next business day.

  • Business days are Monday to Friday, excluding weekends and public holidays.

3. Order Tracking

Once your order is shipped, you will receive a tracking number via email. You can track your package using the provided link or on the carrier’s official website.

4. Contact Information

For any shipping-related questions or support, please contact us:

  • Email: service@rimthread.com
  • Phone: +1 (214) 744-9378
  • China Factory: No. 17 Kangwang South Road, Shipai Town, Dongguan, Guangdong 523330, China
  • US Warehouse: 222 W 45th St, New York, NY 10036

We strive to reply to all inquiries within 24 business hours.

5. Important Notes

  • Please ensure your shipping address is complete and accurate before placing your order. We are not responsible for delivery issues caused by incorrect or incomplete addresses provided by the customer.
  • If an order is returned due to an incorrect address, the customer will be responsible for any reshipping fees.
  • We reserve the right to update this Shipping Policy at any time. Any changes will be posted on this page with the updated effective date.

Thank you for shopping with RimThread!